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Terms and Conditions (T&C)
1. Scope
These Terms and Conditions (T&C) apply to all orders and services made through the website www.newafro.net (hereinafter referred to as "Website"). The operator of the Website is New Afro GmbH, Parcusstr.6, 55116 Mainz, Germany, registered in the commercial register at the Local Court of Mainz under the number HRB 51597 New Afro GmbH and/or any other legal entities within the company are hereinafter referred to as "New Afro" / "We" / "Us" / "Our".
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2. Contractual Partner
The purchase contract is concluded with New Afro GmbH, Parcusstr.6, 55116 Mainz, Germany. For questions and complaints, you can reach us by email at hello@newafro.net. We are not reachable by phone.
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3. Conclusion of Contract
3.1. The presentation of products in the online shop does not constitute a legally binding offer but an invitation to place an order.
3.2. By clicking the "Buy Now" button, you are making a binding order for the items listed on the order page. The purchase contract is concluded when we accept your order by sending an order confirmation by email immediately after receiving your order.
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4. Prices and Shipping Costs
4.1. The prices listed on the product pages include statutory value-added tax and other price components.
4.2. In addition to the stated prices, we charge for shipping. The shipping costs are clearly communicated to you on the product pages, in the shopping cart system, and on the order page.
4.3. The total price of your order, including all ancillary and shipping costs, will be displayed at the end of the checkout process. By confirming the order, you agree to the price of the products. Price adjustments after the completion of the checkout process are not possible.
Note: The final price will be calculated in the currency of your card if the currency of your credit/debit card or other payment method differs from the indicated currency of your purchase. This final price is determined and charged by your card issuer. New Afro GmbH has no control over these charges and cannot predict the amount. For more information, please contact your bank before placing your order.
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5. Delivery
5.1. Delivery is limited to Europe.
5.2. Delivery time is approximately 5 to 10 days unless otherwise stated. Any differing delivery times will be indicated on the respective product page.
5.3. All shipments are insured. The insurance covers the loss and damage of goods during transport.
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6. Payment
6.1. Payment can be made by credit card (Visa, Mastercard, EC Karte) or PayPal.
6.2. When selecting the payment method of credit card or PayPal, the payment will be processed immediately after the order is completed.
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7. Retention of Title
The goods remain our property until full payment has been made.
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8. Right of Withdrawal
8.1. Consumers have a fourteen-day right of withdrawal.
8.2. The right of withdrawal does not apply to goods that are made to customer specifications or clearly tailored to personal needs.
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9. Warranty
The statutory warranty rights apply.
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10. Liability
10.1. We are always fully liable for claims due to damages caused by us, our legal representatives, or agents:
- in case of injury to life, body, or health,
- in case of intentional or grossly negligent breach of duty,
- in case of warranty promises, if agreed,
- as far as the scope of application of the Product Liability Act is opened.
10.2. For the breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations), through slight negligence by us, our legal representatives, or agents, the liability is limited to the amount foreseeable at the time of the conclusion of the contract, the occurrence of which must typically be expected.
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11. Data Protection
11.1. We collect and use your personal data exclusively within the framework of the legal provisions.
11.2. Detailed information on data protection can be found in our [Privacy Policy].
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12. Final Provisions
12.1. Should individual provisions of this contract be or become invalid or unenforceable after the conclusion of the contract, the validity of the contract as a whole shall remain unaffected.
12.2. The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If the customer is a merchant, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the provider's place of business.